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by Stacie Susens, Kenshoo Director of Corporate Marketing and PR

Once you have decided to bring on a marketing automation tool or upgrade your current tool, it’s time to start collecting the information you need to make a decision. If you’re new to marketing automation, the process ahead of you can seem overwhelming. Indeed, the decision to choose a provider should not be taken lightly. You don’t want to end up in a situation where the solution falls short and you need to start looking for another provider within a year. As you map out your plan, below are five steps that I recommend you include in your process, along with some resources I have found helpful.

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